Tech Tips

Fix All the Errors and Problems with WhatsApp on Android 1q6048

WhatsApp is worlds most popular and one of the more powerful internet services offering free messaging, call and video over the data. With over a billion monthly active s and its nature, it has become an indispensable part of every internet . But being a software product, many times the App may face some issues due to device specifications, power, storage, incompatibility or other software glitches. Most common issues which people generally face with WhatsApp Messenger is are Not Loading of messages or App, No Working or Server issues, App unfortunately stopped or force close, voice or video not working, error codes and all other issues.

Today in this post I will try to give a detailed solution of all the errors which you generally face with your WhatsApp on your Android mobile. So, without much delay let us begin and try to solve the issues with WhatsApp.

Problem with WhatsApp | Here are the Solutions r581k

You can resolve all the following issues with the App.

WhatsApp Not Working | Server Issues

WhatsApp is Obsolete

Unable to Restore Chat Backup

Video Error | Playback Issues

Can’t Connect to Internet | Cannot Files

Can’t See last Seen | Blocked

Retry Adding this Participant Error

Cannot Install App

Unfortunately Stopped | Force Closes

WhatsApp Freezes | Stuck

WhatsApp Not Showing Names

Unstable Voice and Video Calls

Fix All Error codes Eg. 4**, 5**, 9** etc

No Proper App for the Content

WhatsApp Not Working | WhatsApp Down 4y932

This is one of the most common issues faced by WhatsApp s. Do check if your internet is working.

Note – Make sure you take the backup of chat data.

Solution 1. Clear Data and Cache 2sq56

  • Go to Android Settings.
  • Here look for the option named Apps/Manage Apps
  • Open WhatsApp, Storage and Clear the Data and Cache of the App.
  • Again open the WhatsApp and Add your details. Done!

    Clear App data and cache

Solution 2. Reset App Preferences 9q4t

  1. Go to Settings of your Android device.
  2. Open Apps/Apps manager.
  3. Check for All Apps.
  4. Tap on the menu icon.
  5. Click on Reset App Preferences’.

Solution 3. Reboot in Safe Mode 1fm3n

  • Long press on power key as you do for turning off your device.
  • Tap and press on power off option.
  • You will see the option of Reboot to safe mode. Tap Ok to enter the safe mode.

WhatsApp and check if the issue still persists. If not then some 3rd party Apps or Storage is causing issues. If the problem persists then the issue could be with the device software.

Unable to Restore Chat Backups 443e4z

Case 1: If you restoring Backup from SD 4v1d15

When you put the backup file onto your phone make sure you put it in the WhatsApp folder that is located on your phone storage and not the SD card. This will troubleshoot any backup related problem when you are working with external storage.

Case 2: For General Backup Issues 343257

To restore from a backup, follow these steps:

  1. Uninstall WhatsApp
  2. Decide which backup file you want to restore.
  3. Rename that file from “msgstore-YYYY-MM-DD.1.db.crypt.xx” to “msgstore.db.crypt.xx”
  4. Install WhatsApp
  5. When asked to restore, tap [Restore]. Done!

Case 3. Backup issues with Google Drive 4m6j5v

  • Make sure you are backing up from same Google where you created the database file.
  • Update your Google Play Services.
  • Create more space on your device.

Can’t Connect to Internet | Cannot Files | Unable to Send Messages 511i4w

Solution 1. Grant Permissions to the App 6f6re

This is another common issue faced with the WhatsApp.

  1. First, check the internet connectivity sound.
  2. Go to Android Settings.
  3. Here look for the option named Apps/Manage Apps
  4. Open WhatsApp and under Permissions Grant all the Permissions to the App. Done!

Solution 2. Delete cache of WhatsApp u4wc

  • Go to Android Settings.
  • Here look for the option named Apps/Manage Apps
  • Open WhatsApp, Storage and Clear Cache of the App.

Tap to Retry Adding This Participant Error* 3x4j3i

Sometimes when we try to add a in WhatsApp Group, it won’t allow us. WhatsApp will show a message saying ‘Tap to retry adding this participant’ error.

In order to solve the issue, you need to ask the to unblock you on WhatsApp. Or you may ask other group s to add the . It’s also possible to add the to WhatsApp group using invite link.

WhatsApp Stopped | Not Responding | Force Closes 6e3d3j

Reboot the device once and update the WhatsApp. If the issue is not resolved follow the solutions below.

Solution 1. WhatsApp Beta 1c4j1u

If the WhatsApp is unable to run smoothly than just the Beta Program and the WhatsApp Beta App from Play Store.

To the beta program just go to the official page and . Soon you will receive a confirmation regarding the same.

Beta Updater WhatsApp

Solution 2. Switch Android 1h4z4r

  • Pull down the notification bar and here tap on the (right top). Switch to the Guest , you can also find the option under Android Settings.
  • the WhatsApp
  • number and check if the App is working normally. If so than some other Apps or device storage is the culprit.

Solution 3. Update Google Play Services 635j64

Along with updating the WhatsApp you also update the Google Play Services App.

  1. Go to Settings > Select Security > Device s > Deactivate Android Device Manager.
  2. Go to Settings > Apps> All > Google Play services > tap Uninstall updates
  3. Play Services is automatically updated.
  4. Now again go to Settings > Select Security > Device s >Activate Android Device Manager
  5. Reboot your device.

Solution 4. Keep Free Space k1e6c

Many Apps require free RAM and memory for its normal functioning and WhatsApp is one such. So, make sure no other ‘heavy’App is running in the background along with WhatsApp. Keep a good amount of free space in the device.

WhatsApp Showing only Numbers but No Names 2x4h4w

This is a very simple problem which is caused due lack of permissions given to the WhatsApp. You just need to grant Call, telephone and permissions to the WhatsApp under Android settings.

Error codes: All 4**, 9**, 5**, DF-DLA-15, 1** and RPS 584d5j

This error Codes are not associated with WhatsApp but you generally encounter them when trying to the Apps from Play Store.

Solution 1. Fix Play Store Glitch 736d50

  1. Go to Android Settings and Remove Google from Phone (Settings > s & s > > Remove ).
  2. Clear the Data of Google Play Store and then reboot your device.
  3. Re-add your Google under settings.
  4. Try ing WhatsApp again.

Solution 2. Clear Device Storage 2l5i4r

Insufficient storage may also cause issues. Clear the junk using any device cleaner. Move Apps from internal storage to SD card. Delete unnecessary files and reboot the device.

WhatsApp Version is Obsolete 2a373n

This error has lately effected millions of App s. You do not need to uninstall the App just update it from the official site.

  • Enable the ‘Unknown sources’ from Device Security Settings.
  • Now visit WhatsApp.com/android and the latest version.
  • WhatsApp will be updated without any data loss.

Cannot Play Video File | Playback Error* 3s6n60

Solution 1. Uninstall Google Plus Updates 5ju2i

Uninstall Google Plus Updates

For video playback problem in video player or WhatsApp videos, you can try to uninstall Google Plus updates.

Go to Settings>Apps/Application manager>Google Plus app>Uninstall Updates.

There is a weird relation between video playing and G+ app, most probably the G+ updates modify some system files causing the problem. Check for video file format and make sure it is with •(dot) extension.

Solution 2. Advanced Playback Settings 653z3l

For Android Lollipop and above s, if video playback and/or online streaming services like YouTube are causing issues. You can try this potential method, Go to Setting>About phone, tap 7 times on Build version to unlock developers option in setting

Scroll down in developers option until you see entry under media called Use AwesomePlayer (deprecated) and enable it. If it previously enabled disable it, reboot your device to check for the fix.

Am I Blocked on WhatsApp* 4r656q

When you are blocked by any ed , we couldn’t see the following of the ee;

  • WhatsApp ‘Status’.
  • ‘Online’ or ‘Last seen’ time stamp.
  • WhatsApp ‘About’.
  • Profile Picture.
  • And one tick (grey) on sending any message.

In order to send the message, you both need to have at-least one WhatsApp Group in common. Then you both can read and send messages to each other within the group.

App Not Installed Error | Cannot Install App* 6s2433

Solution 1. For App Not Installed Error 4k652

  1. First, and install ZipSigner from Google Play Store.
  2. Launch the app.
  3. You will see the app dashboard. You will see the dashboard,
  4. Now, tap on Choose input/output and locate the apk file
  5. Then tap on ‘Sign the file’.
  6. Let the process be complete and then install the signed apk.

More Details here.

Solution 2. Fix Unable to Install WhatsApp ln4a

WhatsApp from 3rd party trusted source like APKMirror.com

First, enable unknown sources in your Settings. Go to apkmirror.com and the App on your Android phone. This should fix the installation issue of WhatsApp in case the issue is caused from Play Store.

WhatsApp Freezes | Screen Stops Responding 3a5r1s

Solution 1. Clear the Cache of Device 2p574t

This issue is generally short-lived on many modern phones but it is quite prevalent due to App and device compatibility issues.

You need to reboot in recovery mode to Clear the Cache of the phone. Here are the generalised steps (Steps vary with devices so it is better to Google Search)

  • Power OFF of the phone.
  • Now Press Volume Down+Power Button.
  • When you see any action on screen press Volume Up Button.
  • Here select Clear Data and Cache Option.
  • Then Confirm Clear Cache Done.

Solution 2. Delete WhatsApp Message Bomb 702c3u

The WhatsApp may be stuck due to some bug which might have entered your chat. A Very Long message with large amount unnecessary emojis and text can make your WhatsApp slow. Just delete such messages and reboot your device. You are good to go.

This generally happens due to poor network connectivity. And make sure you have granted all the permissions to the App.

Solution 1. Fix Unstable Voice Calls 1d5644

Device battery saver and the Bluetooth connection may also cause issues with WhatsApp calls. If your battery saver is turned ON or Bluetooth is connected, disable them. Also, turn OFF data saving option for Voice Calls under WhatsApp settings.

Disable Blue Ticks and use older version of WhatsApp

Solution 2. Fix Video Call Issues 581w

Just switch your network and make sure you or your partner is not performing any other action while on the video call. Do update the App on both the sides from Google Play Store.

Do Not Have App for Viewing this Content 51206r

This issue occurs when you try to view or install the application from a 3rd part App like WhatsApp, Line, WeChat etc. If you see this error during installing APK then the reason is the 3rd party App cannot load the App installer which is by default present as the system software.

There is a very simple solution to fix this problem, all you need to do is just open the file manager and search for the App and install it. The application will be installed without any warning message.

Other Miscellaneous Issues 514237

If there are other issues (like Error 24) which are not listed above or which is something which cannot be fixed with re-installation or Data Clearing. Then any forked version of the App like GBWhatsApp or WhatsApp Plus.

You can also clear the device data from recovery mode. But I recommend this as a last resort. Try all possible alternatives and workarounds before factory resetting.

Conclusion – I have listed all the possible solutions to general issues which s face on WhatsApp. If you are facing any other issue or need some help. Do comment below for any assistance or .

This post was last modified on July 19, 2018 7:05 pm

View Comments f414

  • Baldantirkey says:

    Very good